Our Core Values

Guiding principles: the values that drive how we practice law and how we treat every client.

Guiding principles

More than words: the principles behind every decision

At Hayes Hunter PC, our core values define our approach to legal practice and client relationships. We hold ourselves to the highest ethical standards, put clients at the heart of our practice, pursue excellence through preparation and skilled advocacy, collaborate so our attorneys’ strengths combine, and serve the Houston community we call home.

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The short answer

Hayes Hunter PC is guided by three core values: character, honesty and integrity. In practice, that means candid advice about the strengths and weaknesses of your case, clear written fee terms, prompt communication, diligent preparation, and representation that always puts the client’s interests first.

Our core values

01

Character

Our moral and ethical strength guides us to do the right thing, especially when it isn’t the easy thing.

02

Honesty

We deal with clients, courts, opposing counsel and each other in a sincere and straightforward manner.

03

Integrity

We act consistently with our words and beliefs. What we tell you is what we do.

What our values mean for you

Values only matter if you can see them in how a firm handles your case. Here’s what you can expect from us:

Our commitment What it looks like
Candid advice An honest assessment of your claim or defense, including its weaknesses, its likely cost, and whether litigation is worth it. We’d rather tell you the truth than tell you what you want to hear.
Clear fees Fee terms explained and put in writing before you hire us, so you know how billing works.
Prompt communication Regular updates on your matter and timely answers to your questions, consistent with a lawyer’s duty under the Texas Disciplinary Rules of Professional Conduct to keep clients reasonably informed.
Confidentiality What you share with us stays protected under the attorney-client privilege and our professional duty of confidentiality.
Diligent preparation Every matter prepared as if it will be tried, because that preparation is what produces strong settlements.
Your interests first Independent advice free of conflicts, with decisions about your case made by you, fully informed.

The principles behind our practice

  • Highest ethical standards: honesty, transparency and fairness in everything we do.
  • Clients at the heart of our practice: active listening, clear communication and personalized attention build strong, trusting relationships.
  • Excellence: meticulous preparation, strategic thinking and skilled advocacy in pursuit of the best possible outcome.
  • Collaboration: our attorneys’ and co-counsel’s diverse strengths combine to provide comprehensive solutions. Meet our team.
  • Community: we’re committed to serving Houston and contributing to its well-being through pro bono work and involvement in local initiatives.

See our values in action.

Read client reviews, learn how we work, or book a discovery call.

What Our Clients Say

Reviews from Houston property owners, investors and business clients.

5 out of 5 stars

I am sincerely grateful for your faith in me.

Mr. Hunter, You took my little case against Shoprider, et al., when no one else would. I thank you for that. Now I have had to prioritize my well-being.  I felt you could take over my fight and I could just let go while you took them on for me.

My faith in being able to let this go to your trusted care broke when I received what I thought was the final draft of the complaint.  I learned that I did need to stay engaged to a level I cannot meet. At any rate, I probably would not be here to the end of the legalities. I must now realize 87 year olds are, after all, vulnerable. Not self-pity.  Just accepting reality. I am sincerely grateful for your faith in me.

– Josephine R
5 out of 5 stars

Attorney Charles Hunter represented me in a tough lawsuit

“Attorney Charles Hunter represented me in a tough lawsuit and won this case although he has several attorneys come against him, he is not only a winner of my case but also a winner of several cases he has represented, his winning reputation and winning ways makes him the best of referrals and recommendations ever.”

 

– Dr. Gem L. Dunn, TV ANCHOR FOR THE WORLD TELEVISION SHOW, The GEM OF THE CARIBBEAN..
5 out of 5 stars

Thank you Luke Miller,

You solved that high-pressure situation with your brilliant argumentative skills and this has positively affected my situation.

– Marco Escobar
5 out of 5 stars

Knowledgeable, Highly Competent and Professional

After Hurricane Harvey damaged our condo, our insurance and HOA were pointing fingers at each other regarding liability. It got really complicated, and after trying to resolve the issue on our own, we began to realize we needed legal assistance. Thankfully, we found Charles Hunter who helped us navigate our legal options. He was knowledgeable, highly competent and professional, and won our case. I would definitely recommend Mr. Hunter if you are looking for an experienced attorney who will work hard for you.

– Holly Holt
5 out of 5 stars

First-Rate Knowledge of the Law

Charles Hunter has provided excellent services and put his first-rate knowledge of the law on full display. He is professional, extremely reachable and responsive. He takes time to get to know you and your case. Because of my own experiences with Charles, I have referred several new clients to him and they are super pleased. Charles has made all legal matters a walk in the park for me and several friends and we couldn’t be happier. I highly recommend Hayes Hunter law firm – they do not disappoint!

– sharyl mcgrew
5 out of 5 stars

Smart, Responsive and Has Incredible Judgement

As a real estate investor and cryptocurrency investor, I encounter complex legal issues on a regular basis. It’s comforting to know Hayes Hunter and in particular, Charlie Hunter, is available to handle most of what arises. Charlie is smart, responsive and has incredible judgement. He’s my go-to attorney, and I will continue to recommend him to my business colleagues.

– Doug Smith
5 out of 5 stars

Excellent Job, Impressed by How Responsive

Charles Hunter represented me in connection with a debt collection matter. He did an excellent job of handling the case, which was successfully resolved. I was particularly impressed by how responsive he was. I have worked with a number of attorneys over the years who may do good work, but are slow to respond, or do not complete the needed work in a timely fashion. This was never a problem with Charles.

– Past Client
5 out of 5 stars

He Did an Excellent Job

Charles Hunter represented me in connection with a debt collection matter. He did an excellent job of handling the case, which was successfully resolved. I was particularly impressed by how responsive he was. I have worked with a number of attorneys over the years who may do good work, but are slow to respond, or do not complete the needed work in a timely fashion. This was never a problem with Charles.

– Ross Smith
5 out of 5 stars

I Would Definitely Recommend Mr Hunter

After Hurricane Harvey damaged our condo, our insurance and HOA were pointing fingers at each other regarding liability. It got really complicated, and after trying to resolve the issue on our own, we began to realize we needed legal assistance. Thankfully, we found Charles Hunter who helped us navigate our legal options. He was knowledgeable, highly competent and professional, and won our case. I would definitely recommend Mr. Hunter if you are looking for an experienced attorney who will work hard for you.

– Holly Holt
5 out of 5 stars

Deep Experience Gets the Matter Handled

Charlie has become my company’s attorney this past year. We have had several incidents where he has been remarkably responsive and thorough. He is very fair about his time, and with his deep experience gets the matter handled much more effectively and at lower cost then our prior firm’s associates delivered.

– Glenn Dickson
5 out of 5 stars

Remarkably Responsive and Thorough

Charlie has become my company’s attorney this past year. We have had several incidents where he has been remarkably responsive and thorough. He is very fair about his time, and with his deep experience gets the matter handled much more effectively and at lower cost then our prior firm’s associates delivered.

– Glenn Dickson
5 out of 5 stars

Deal with Multiple Eviction Cases Successfully

Charlie and Jessica has been answering a lot of legal questions and help me to deal with multiple eviction cases successfully

– Anderson Au
5 out of 5 stars

Everything Went So Smoothly

Atty Jessica Chan is my lawyer that helped me in buying out my business partner. Everything went so smoothly and faster than I expected. She is very accommodating and very professional. I will definitely recommend her. Thank you so much Atty Chan!

– remedios sudario
5 out of 5 stars

Knowledgeable, Attentive and Never too Busy

Jessica Chan and the team at Hayes Hunter are amazing! Amidst the solar headache that I was going through, she was able to help me through it all by being knowledgeable, attentive and never too busy to answer all 500 hundred of my questions. Her calm nature was definitely contagious where I often just put this nightmare in the back burner. I one hundred percent know that she and her team will handle this as best as they can! Anyone having solar issues SHOULD and MUST reach out to Hunter Hayes for their help!

– Maggie Tsan
5 out of 5 stars

Hayes Hunter, You’re a Life Saver!!!

Jessica and her team at Hayes Hunter firm have been SUPER helpful in assisting me with my solar case. When I contacted the firm and explained my situation, they were very knowledgeable and just had recently settled on a similar case. She was very responsive and explained the process from end to end and knew exactly what to do in order to have the Mechanics Lien removed from our property. We are so thankful for all of their help and support and would absolutely reach out to them again for any legal issues or advice. Thank you again Hayes Hunter, you’re a life saver!!!

– Linda Tsan
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Frequently asked questions

Questions about our values

Will you tell me if my case isn't worth pursuing?

Yes. Candid advice is one of our core commitments. If the cost or risk of a dispute outweighs what you can realistically recover, we'll tell you and help you consider alternatives.

How will I know what my legal fees will be?

We explain our fee arrangement before you hire us and put the terms in a written engagement agreement, so you understand how billing works from the start.

How often will I hear about my case?

We provide regular updates at key stages and respond promptly to your questions. Your attorney will also tell you how and when to expect communication on your matter.